Frequently Asked Questions
Shipping is automatically calculated prior to submitting your payment information. Simply add items to your cart and proceed to the Checkout page where you will be offered Shipping Method choices and their prices. We will ship your order shortly after we receive payment from you.
During the checkout process you may choose any of our current payment options and continue to place your order. Please note that we will not ship your order until we receive payment from you.
We ship internationally.
Please see each individual item page for more information on the availability of each item. You will receive a shipment confirmation when your order has shipped and tracking information within 24-48 hours of shipment ( If the item is in-stock ).
Backordered items are those which our suppliers are unable to predict when they will have more in stock, but as soon as they do, we will be able to ship the item to you.
If your packages each show a status of "delivered", please contact customer service for assistance.
Contact us asap if you'd like to make a change to your order.
Your credit card will be charged at the time of purchase for all items on your order.
Credits usually take 7-10 business days from the time we receive your item(s).
Canadian customers will have to pay GST/HST associated with the province indicated on shipping address during checkout. American customers only have to pay sales tax if you are located in the same state as our warehouse.